Meru Cabs launches mobile app - TravelBizMonitor

Radio taxi service provider Meru Cabs has introduced a mobile application (App), Meru Cabs 3.0 with improved features like one-touch booking, tracking your cab and confirmed booking up to seven days in advance. In addition, Meru Cabs has also partnered with Citrus Payment Solutions Pvt Ltd, an online payment gateway solution, to introduce a cab wallet feature in the app.

Siddharth Pahwa, CEO, Meru Cabs, said, “Over the years, we have been committed to offering world-class service that delivers value to our consumers. We see increased adoption of smartphones and understand how a good cab app makes the travel experience enjoyable. The Meru Cabs app gives control and convenience in the hand of the customer.”

The cab wallet feature in the Meru Cabs 3.0 can be used for making payment of the trip and also be used at select outlets of third party retailers. Customers can register and load money in the wallet via debit card, credit card or through net banking. The amount can then be used to make payments through the app for journeys undertaken with Meru Cabs. There will be no transaction fee involved for usage of this feature.

Amrish Rau, Managing Director, Citrus Payment Solutions Pvt Ltd, said, “Time is of utmost importance in today’s fast paced world and we understand consumer’s need and preference for faster ways to make payments in a secure manner. Citrus Cash fills this requirement effectively with its zero click checkout process and has been designed to provide maximum convenience to users. It is fresh, intelligent, simple and trustworthy in line with Citrus’ focus on providing innovative payment solutions. We are proud to partner with Meru Cabs.”

The new app also offers features including tracking the customers’ locations and sending an alert in case of distress. The app allows the user to track the location of the nearest available Meru cab. The app offers an accurate automated travel service and also has a feature called ‘Trip Tracker’ service, which ensures safety of all customers, especially women.

Additionally, the app integrates the booking of a Meru or Meru Genie, the company’s low-cost module in the same app. There is an instant booking feature available which does not require the user to enter the pickup location as it is automatically tracked by GPS. Live positioning of the cabs in real time, cab tracking system and the estimated arrival time of the cab can be tracked using the app

Pahwa said, “Meru believes in thought leadership. We have taken care of minute specifications to keep our customers updated on their journey details. The introduction of these features truly simplifies travelling in a Meru.”